Over The Line

Bang! Wallop! Ka-pow! Saw! Saw! Grinding! [gasp of relief] Paddy leaves his office, puffing on a cigarette, wipes a bead of sweat from his brow and declares, “hey everyone, check out my new balls?” While the female members of the PP Bingo team were prepared for such crass language, other female employees were contacting HR accusing him of sexual harassment!



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Overview

We now offer more events on our New Live Betting Pages.

Our Live Betting Section also features live updates from plenty of other matches from around the world.

Posted in Racing, Sportsbook, Website, Website developments, Whats new, Live Betting, Financials | 15 Comments »

This Wednesday the site is going to see some changes, we have been banging away at our keyboards for a while now to totally revamp the Live betting pages.

Including:

- Improved graphics - easier to keep an eye on the selections that matter
- Better layout – We have taken away lots of stuff to focus on the odds and the information

Posted in Football, Sportsbook, Cricket, Website, Website developments, Whats new, Live Betting | 4 Comments »

Our new racing pages allow you to choose exactly how you want the site to look.


The default view shows all the markets available on that race - cool stuff like Insurebet, Betting without the favourite, place only betting. The things we do that nobody else does.

Posted in Sportsbook, Whats new | 14 Comments »

As you all know Paddy Power has a reputation for doing things a bit differently with our betting. From the famous Commentary Cliches to what bug Padraig Harrington’s son wants to put in the USPGA trophy we always like to make things a little more interesting than the norm.

Indeed, such has been the popularity of the special bets over the years that now they’re all doing it, trying to replicate our unique style. But I guess imitation is the sincerest form of flattery and all that…

So as we sat down to dream up some season opening specials it got us thinking why should we have all the fun? Why not call in the big guns and our greatest asset – our loyal army of punters – to have a bit of a laugh with their betting as well?

From today we are launching the weekly Paddy Power Suggest-A-Bet where YOU become the bookie and can suggest a market for our traders to price up.

We’ll then select a winner who will not only have their market priced up and made available for all our punters to bet on via our website but will also receive a free €50/£50 bet for their divine inspiration.

Every Tuesday lunchtime here on the Paddy Power blog we will suggest a few areas you might like to consider and suggestions will be open via the blog until 10am on the Thursday morning. Most weeks this will be football but from time to time when there is a sporting occasion away from the soccer we’ll be asking for other sports too.

To give you an idea of where we are heading on this here’s a few recent examples of some bets we’ve run in the last few weeks…

- How long before Ronaldo is first mentioned in the Charity Shield Final
- 1st Player to be treated for cramp in a mtach
- How many shots will donkey Luca Toni have off target
- Greece v Russia number of letters in longest surname of a goalscorer
- 1st player to be pulled off in the Wankdorf Stadium (1st substitution)
- David James’ Cup Final hairstyle

There aren’t many guidelines really with which to stick to other than it obviously has to have a sporting chance in the outcome and not completely overstep the mark in terms of taste and decency.

This really is your opportunity to have as much fun and creativity with your suggestions as your devilish minds allow – so think outside the box and its over to you!

Areas this week we are looking for could include:
- The start of The Premiership season
- Chelsea v Portsmouth- Scolari’s 1st match v last season’s Cup Finalists
- Man Utd’s Missing Striker Conundrum

Posted in Sportsbook, Whats new, Competitions | 84 Comments »

If you are anything like us here at Paddy Power Towers you have been going completely cold turkey over the lack of football since the Euros!

To keep us busy we have been tweaking our football section to add some new features that will make it easier for you to find your bet faster. View our point and tell guide.

All new football home page
We have completely redesigned the home page, all the coupons you used to have are there but with lots of added extras

Posted in Football, Sportsbook, Website, Website developments, Whats new | 8 Comments »

It’s been a long time coming but we’ve finally released our new Bet Slip Version 1.999999 (Beta).

Thanks to everyone that commented on our previous blog post with suggestions. We tried to take on board everyone’s ideas but some just weren’t possible. For example one smart arse wanted the winners before the event happened. We’re still working on a flux capacitor for that one, but rest assured you’ll be 2nd to know when it happens. Well 3rd after we take our competitors to the cleaners.

We have crammed in a lot of your suggestions including:

- New In-line version of the betslip that follows you down the page.
- Option to retain the betslip as a pop-up
- One click “Add to bet slip” links
- Ability to create multiple bet types on one slip
- Ability to apply one amount to multiple singles
- Remove certain selections without removing all selections
- Winnings calculated on the fly (done wherever info is available)
- Option to retain your selections after you place your bet
- Intuitive “Further Info” links
- Enhanced price change alerts (betslip preference settings)

For more information, have a glance at our betslip tutorial.

Please keep the suggestions coming as when we get really bored in the office and Paddy won’t let us go home, we read them.

Thanks,
Web Team

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Feedback from Web Team
Over 24 hours and a few hundred thousand successful bets placed on the new betslip since we went live with it yesterday morning.

As with any new development there have been a few teething problems that we are working hard on fixing. Thanks for all of your feedback, both good and bad, as it helps us to look at issues that are important to you.

We have been working on a new betslip, specifically in response to requests received from customers over the past year, including the suggestions that came through the blog.

Many of you have posted to say “If it isn’t broken…” It’s true that the betslip worked, but it didn’t do all the things people were asking for. We are constantly looking at ways to improve things, allowing you to get bets on faster and more easily. We really do believe that the new slip enables you this.

We will hold our hands up and say that we should have given you more warning and apologise for that, we will definitely look at how we communicate these changes to you in the future.

A lot of feedback has been centred around the size of the text on the site. We are actively looking at increasing this and hope to have something for you very soon.

A number of other issues seem to be based on placing in-running betting. Again we are working on resolving issues with this and have already taken some steps to improve this.

As always we are pushing to improve the speed of the site and like any new development we will be working on this as well over the next couple of days.

One of the main improvements with the new betslip is that it presents you with all your betting options on one screen. The multiples section is directly underneath your singles section. This allows you to combine any single selections you have made into multiple bets. The multiple options will appear once one or more selections are added. One thing to note on this – if your selections cannot be combined into a multiple then the multiple option won’t appear. If the selections you have made are combinable and you are still experiencing problems then please contact our customer service team and they will help you out.

I want to take this opportunity to remind everyone that for specific issues our free Customer service team are here and ready to help you please call them on

UK:08000 565 275 (Freephone number)
Ireland:1800 238 888 (Freephone number)
World:+353 14040120
support@paddypower.com

We will also be launching a “How to” video tomorrow to help you all out.

Please, keep the feedback coming as it’s not ignored…

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Further Feedback from Web Team
There have been a few comments about the betslip not working across all browsers.

We tested the new betslip rigorously to ensure that it worked on as many browsers as possible, including Firefox and Safari.

We can see that successful bets are being placed on all of these versions (Accounting for 99.5% of all of our users preferences).

Internet Explorer 7
Internet Explorer 6
Firefox 2
Firefox 1.5
Safari 3.1.1 (On a Mac and a PC)

(Note: we don’t support Opera but we will be trying to fix some problems we have uncovered in due course)

If you are still having problems it may due to the browser settings. Please contact our free customer support and they will help you. Some browser problems only occur on certain operating systems (e.g. Microsoft Windows Vista) so it may help to have those details as well.

Web Team

Customer Service Contact Details
UK:08000 565 275 (Freephone number)
Ireland:1800 238 888 (Freephone number)
World:+353 14040120
support@paddypower.com

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Further Feedback from Web Team

A lot of feedback we have received was about the size of the text on the Betslip. We have now increased this so it is the same as the other text on the site and you are right, it does look better.

We have also added in extra information to the Fore/Tricast options for racing bets so you can see the selections you have added and the order in which they will be placed.

Paddy has put together a new video tutorial to run though the new Betslip functionality. If you’re having problems placing bets, hopefully this will be helpful. Click on the image to launch the video.

Customer Service Contact Details
UK:08000 565 275 (Freephone number)
Ireland:1800 238 888 (Freephone number)
World:+353 14040120
support@paddypower.com

Posted in Racing, Sportsbook, Website, Website developments, Whats new | 134 Comments »

We at Paddy Power understand that speed is important. Sure as they say in the movies, “time is money”. For this reason, we’ve once again paid the Paddy Power geeks an extra 4 pizzas and a free Atari T-shirt to build us a set of RSS Feeds to help you get to the information you need even faster.

Posted in Racing, Sportsbook, Website, Website developments, Whats new, RSS | 9 Comments »

As I’m sure most of you are aware, we launched our new Racing Pages earlier this month. Thanks to the feedback we received in an earlier post, we quickly realised the Next 3 Races link in the navigation was missed. One of our technical advisors thought it wouldn’t be. He’s been de-promoted to the Marketing team…

So I’m happy to announce the return of the long awaited Next Race link to the Left Nav. To make up for the delay we’ve increased it to the Next 5 Races. That’s an extra 66% FREE.

Once again thanks for the feedback and keep it coming, as we’re not ignoring it.

More changes to come…

Happy Racing,
The Web Team

Posted in Racing, Sportsbook, Website, Website developments, Whats new | Click here to comment »

Today sees the launch of our new racing pages. Once again we have locked lots of technical people into a room, not letting them out this time until they emerged successfully with a new racing section for our website. 

The new pages have more information, are easier to use and hopefully give you all what you have been asking us for.  As for our technical people, well, after a day in the sunshine, we sent them back into their room to get on with the next development. 

Posted in Racing, Sportsbook, Website, Website developments, Whats new | 38 Comments »